We aim to make the delivery process as simple and convenient as possible. This Shipping Policy explains how orders are processed and delivered.
1. Order Processing
Orders are normally processed after payment has been successfully confirmed.
Processing times may vary depending on order volume, product availability, weekends, holidays, or other circumstances.
Once your order has been shipped, you may receive shipping information or tracking details when available.
2. Shipping Address
Please make sure that your shipping information is complete and accurate when placing your order.
We are not responsible for delays or delivery problems caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at customersupportline@orchardari.com.
3. Delivery Time
Estimated delivery times may vary depending on the destination, shipping method, carrier, customs procedures, and other factors outside our control.
Delivery estimates are provided for reference and are not guaranteed delivery dates.
4. Tracking
Where tracking is available, tracking information may be provided after the order has been dispatched.
Please allow some time for tracking information to become active after shipment.
5. Delays
Delivery may occasionally be delayed because of weather, customs clearance, carrier disruptions, public holidays, incorrect address information, or other circumstances beyond our reasonable control.
If your order appears to be delayed, please contact us at customersupportline@orchardari.com.
6. Customs and Import Charges
For international orders, customs duties, taxes, or other import-related charges may apply depending on the destination country or region.
Where applicable, these charges may be the responsibility of the customer.
7. Contact Us
If you have questions about shipping or your order, please contact us at: